Pith and Vinegar

WoW

by Ian Watson on May.03, 2010, under Uncategorized

So earlier this year (mid-January), some friends of mine gifted me two months’ worth of time on World of Warcraft. Thus, this time expired on March 14th. On March 10th or so, I got a reminder that my time was due to expire. After this point, I didn’t look at my account, because I knew what its status was. Or so I thought.

Last week I got a notice from Blizzard that my WoW account was being closed due to a violation of the Terms of Service. Specifically, my account had been involved in the exchange of in-game materials (items and currency) for real-world money.

Typical Battle.net Authenticator

Typical Battle.net Authenticator


So I did what most people would do. I tried logging in to my account on the Battle.net site so I could check my account status. Username seemed to work. My old password seemed to work. I was asked to type in the six-digit code on my Battle.net Authenticator.

I don’t own a Battle.net Authenticator.

Uh-oh.

Presumably, whoever currently controls my account owns one.

So I sent a response to Blizzard about my situation, being as helpful as possible; I included my current IP address so they could do their best to compare it to their records. Yesterday they responded, saying they were forwarding all their relevant data to a “specialist” to go over, but in the meantime they’ve changed my account’s password so that, if it has been appropriated, the other party can’t do anything with it either.

The longest period they could have had my account is about five weeks. Hopefully they haven’t done too much damage to my existing characters in that time. If they have, and even if I never get access to that account ever again, it’s not a huge deal. It’s more an annoyance than anything else, one which I would rather avoid if possible. What really bugs me, I think, is the character assassination. I don’t want Blizzard to think I’m a guy who runs around buying and selling in-game commodities, even if it’s only a notation somewhere in a computer. I like to think I’m a pretty decent, honourable guy.

None of my characters were very high-level. I think the highest was around 45, and that one didn’t often get played. Most were around the mid-20s. None of them had any particularly rare gear. I didn’t keep much in the bank except for a few items I’d be able to use once I’d gained a level or two, and Seasonal items which weren’t any good outside their respective holidays.

I did make a killing on the auction house with a couple of them, so they had several hundred gold. That’s the only thing I could consider a major loss, but I could recoup that given enough time with my mining pick.

Oh, well. I should hear back from the specialist in a few days. Wish me luck.

:,
3 comments for this entry:
  1. Christopher Palmer

    I got a similar e-mail not too long ago.

    I have never, ever owned a WoW account.

    I ended up going to the official Blizzard support site (did not click any links in the e-mail) and inquiring about it. They told me about the issue, I deleted the e-mail, and we went our separate ways.

    There are a lot of legit-looking e-mails disguised as phishing scams going around. It’s really easy to change an e-mail account’s “Reply To” address to make it look like it’s from anyone you want, too. That said, I hope your e-mail went to Blizzard support and you didn’t just click through links in the e-mail.

    Good luck!

  2. The Ken

    Nice to see, such as it may be, that I’m not the only one who’s suffered this exact same fate. Interestingly enough I’d not played since Feb myself, but was planning to re-up in June only to find this little stumbling block. Oh well. Will see what may come of it because I don’t really know if I should even bother with it untill nearer to when I can pay for it or not.

  3. Ian Watson

    Christopher: No, I made sure it went to Blizzard; I visited their site directly. I’ve fortunately never been fleeced yet by a phishing scam. I always check links before clicking on them.

    Ken: The sooner you bring it to their attention, the easier it’ll be to fix. I don’t think they keep track of IPs and such indefinitely.

    I got lucky. It turns out that whoever broke into my account only did it about a day or two before Blizz shut it down. They said I didn’t lose anything that they can tell, but I guess we’ll find out when I go back. They finished their investigation and gave me my account back, so all’s well that ends well.

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